Questions & answers
Delivery, warranty, returns and how quoting works — answered.
Do you deliver outside Sharjah?
Yes. Delivery is free anywhere inside the UAE. Tell us your location when you place the order on WhatsApp or by phone.
Are the parts original?
We sell original auto parts and are authorised dealers for many leading brands from Japan, Korea and China. Ask us for the brand and part number before you order.
Why don't I see prices on the website?
Prices depend on the exact part, brand and quantity. Send us the part number, a photo or your vehicle details on WhatsApp and we reply with a quote and any special offer.
What warranty do you offer?
Eligible parts carry a warranty of up to 2 years. The warranty period depends on the part and brand and is confirmed on your quote.
What is your return policy?
Returns are easy and there are no restocking fees. Keep the part unused and in its packaging and contact us.
Can I collect my order from your shop?
Yes. Reserve your parts online or on WhatsApp and pick them up at Industrial Area 11, Sharjah, usually within 30 minutes.
Do you install batteries?
Yes. Battery installation is free when you buy from us. We also scan the check-engine light for free.
Can you find a part that is not listed?
Yes. With 100k+ items available and a network of suppliers, we can source most truck, bus and car parts. Send the part number or a photo.
What are your opening hours?
Monday to Saturday, 8:30 AM to 8:00 PM. We are closed on Sunday, but WhatsApp messages are answered as soon as we are back.
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